In short
- Set yourself a budget and stick to it.
- You can close your account at any time.
- Free, confidential help is listed below.
Signs it might be time to stop
- Spending more than you planned
- Entering to win back what you've spent
- Hiding how much you spend
- Feeling anxious or low about your entries
Want to stop?
You can close your account at any time from Account settings, or email [email protected] and we'll do it for you.
Free, confidential support
Samaritans116 123, any time, free
National Debtline0808 808 4000, free debt advice
Citizens AdviceHelp with money and consumer problems
MindMental health support and information
Questions about this?Email [email protected] and a real person at Tools 2U Direct will reply, usually within 2 working days.
Last updated 1 November 2026. Tools 2U Direct SW Ltd, company no. 12774657.