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A real person at Tools 2U Direct reads every message. We usually reply within 2 working days.

Quick answer? Most questions are covered in questions and answers. For a complaint, see how we handle complaints.

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If it's about an order, the reference starts T2U-.

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Other ways to reach us

Email [email protected].
Post: Tools 2U Direct SW Ltd, 6 Costly St, Ivybridge PL21 0DB.
Free postal entries go to a different address: see free postal entry.

Questions about this?Email [email protected] and a real person at Tools 2U Direct will reply, usually within 2 working days.

Last updated 1 November 2026. Tools 2U Direct SW Ltd, company no. 12774657.